Tournride Full Assistance

You’ll spend days pedalling the Camino. Something can happen — a flat tyre, a mechanical, even a small crash that wrecks your plans. We’ve been guiding pilgrims on bikes for 22 years, and Tournride Full Assistance is our promise: if it happens, we get you out of trouble. You’re not alone.

“I also recommend adding the Assistance package — you never know what can happen on the road. A small accident completely wrecked our plans, but Tournride picked up the bikes and we managed to reach Santiago. Next year we’ll try again, on a different Camino route — of course with Tournride.”

— Rafał, Camino del Norte · read the review on Google

What is Tournride Full Assistance?

Tournride Full Assistance is a comprehensive support service that covers the most common needs that may arise during the Camino de Santiago. From mechanical breakdowns to theft or health issues, our team is ready to assist you at every stage of your journey. However, it’s important to note that this service is only available for Tournride rental bikes and does not apply to customer-owned bikes.

Why choose Tournride Full Assistance?

• Breakdown Assistance
  The Camino de Santiago can be demanding on any bike. If you experience a breakdown during your trip that you can’t fix yourself, Tournride Full Assistance covers the transportation of the bike to the nearest workshop and the repair costs. Additionally, if necessary, we’ll provide you with a replacement bike so you can continue your route without delays.
• Theft Protection
  Although the Camino de Santiago is generally safe, there’s always a chance of theft. If this happens, Tournride will guide you through the reporting process and provide you with a replacement bike, as long as the bike was properly secured and locked at the time of the incident.

How does it work?

The process is simple and designed to offer you maximum convenience:

• Breakdowns: If you can’t solve the issue, contact our team. We’ll handle organizing the transportation of the bike to the nearest workshop and cover the repair costs.
• Theft: In case of theft, we’ll guide you through filing a report and provide you with a replacement bike.
• Health Issues: If you need medical attention, we’ll cover transportation to the hospital and first aid.

It’s important to remember that Tournride Full Assistance is only available for Tournride rental bikes. If you decide to use your own bike, this service cannot be activated.

Why choose Tournride rental bikes?

In addition to having access to Tournride Full Assistance, our bikes are designed to offer you the best performance during the Camino de Santiago:

• Guaranteed Quality: All our bikes are mid to high-range and undergo a rigorous check before each trip.
• Puncture-Proof Systems: To minimize issues, our bikes are equipped with puncture-proof systems.
• Comfort and Convenience: We handle delivering the bike to your accommodation the day before departure and picking it up at the end of your route.

Need more reasons? Check it out here.

How to activate Tournride Full Assistance?

Activating it is very simple. During the rental bike booking process, you can add this service with just a few clicks. Once activated, you’ll be covered throughout your Camino de Santiago adventure.

Plan your adventure with peace of mind

The Camino de Santiago is a life-changing experience, and doing it by bike adds a touch of adventure and freedom like no other. With Tournride Full Assistance, you can enjoy your journey with the confidence of being supported by a team of experts in case of any unforeseen events.

👉 Book your bike now and add Tournride Full Assistance for a worry-free experience.

Tournride is your trusted companion on the Camino de Santiago. Ride without limits! 🚴‍♂️✨

Want to know more?

You can find all the information about Tournride Full Assistance in our terms and conditions.