Everything you need to manage your Tournride booking for the Camino de Santiago — from the moment you confirm dates to the day you return the bike. This hub centralises the practical documents and services you’ll likely use at some point: cancellation insurance, Tournride Full Assistance on the road, luggage transfer to Santiago, the terms that govern your reservation, and a direct way to contact us.
If you already have a booking and just need a specific answer, jump straight to Frequently Asked Questions — it’s where most queries get resolved instantly.
Before you ride: plan and protect
Cancellation Insurance
Cover your booking for the unexpected — illness, travel changes, work. What it covers, how much it costs, when to add it to your reservation.
Tournride Full Assistance ®
Our on-route support: if something goes wrong with the bike, we solve it so your stage doesn’t. Breakdown assistance across the Camino.
Luggage transfer to the end of your adventure
Ride light: we transport your luggage in a single trip, from the start to the end of your Camino, so you ride with just your panniers.
The paperwork side
Terms of Service
The rules that frame your rental: payment, damage policy, bike return conditions, Tournride’s responsibilities and yours.
Frequently Asked Questions
The practical questions we get most: day-rates, deposits, bike models, delivery across Spain and Portugal, age limits, e-bike vs. MTB choice.
Get in touch
Contact us
Phone, email, WhatsApp and chat. Staffed in Spanish and English — we answer within hours during working days.
