Everything you need to manage your Tournride booking for the Camino de Santiago — from the moment you confirm dates to the day you return the bike. This hub centralises the practical documents and services you’ll likely use at some point: cancellation insurance, Tournride Full Assistance on the road, luggage transfer to Santiago, the terms that govern your reservation, and a direct way to contact us.
If you already have a booking and just need a specific answer, jump straight to Frequently Asked Questions — it’s where most queries get resolved instantly.
Before you ride: plan and protect
Cancellation Insurance
Cover your booking for the unexpected — illness, travel changes, work. What it covers, how much it costs, when to add it to your reservation.
Tournride Full Assistance ®
Our on-route support: if something goes wrong with the bike, we solve it so your stage doesn’t. Breakdown assistance across the Camino.
Luggage transfer to Santiago
Ride light: we can move your bags from one stop to the next, or forward your suitcase to Santiago so you ride the Camino unburdened.
The paperwork side
Terms of Service
The rules that frame your rental: payment, damage policy, bike return conditions, Tournride’s responsibilities and yours.
Frequently Asked Questions
The practical questions we get most: day-rates, deposits, bike models, delivery across Spain and Portugal, age limits, e-bike vs. MTB choice.
Get in touch
Contact us
Phone, email, WhatsApp and chat. Staffed in Spanish and English — we answer within hours during working days.
