Bicycle Hire / Alquiler de Bicicletas
Frecuent Ask Questions
Here you can find out the answers to our user's most common questions
Are the bags waterproof?
Yes, they are waterproof, but not floodproof, that is, they have zips and altough they are covered they can filter some water.
Is there also the front bag?
We've at your disposal a handlebar bag, thought for carrying your wallet, phone mobile and some other personal stuff. They are not so big as the panniers.
Which kinds of pedals are used (to be sure if our attack of shoes are ok)?
The pedals are normal aluminium platform ones. We don't offer clipless pedals as an option, only the strapless toe clips.
Is there the odometer?
No, we don't provide bike computers, but you can feel free to install one if it's your desire.
Is there a air pump?
We offer the complete pannier pack as a single product. In this product we include some tools and parts, among them, an air pump.
Which kind of brakes used?
V-Brake. They are easier and cheaper to repair them if you've a failure, and don't suffer during the shipping.
Can we deliver our backpacks to you in Burgos and resume their in Santiago?
We can bring you luggage here to Santiago from your hotel in Burgos or from the courier company. You only have to label all the packages with our name and address and we'll give the order to bring them here. We will show you the courier company fee at your arrival, and that's the quantity you will have to pay here, and also 5 € per day of storage from the day of arrival (also on the fee).
I was wondering if you have any recumbent bikes for rent?
Sorry, but recumbent bikes are a very specific kind of bikes and we haven't them in our catalog.
Could I receive my rental bikes at St. Jean Pied de Port?
Nowadays we don't send our bikes outside mainland Spain or Portugal, but St. Jean, as well as Roncesvalles , is a border village, where you arrive usually through Pamplona, that is the nearest big city. We recommend, for all of those that want to start cycling their pilgrimage from St. Jean Pied de Port is to pick up the bikes at Pamplona, well in your hotel if you're going to spend the night in that city, or well at the courier company facility, and then take the bicycle with you by bus to St. Jean Pied de Port. The price por take the bike with you by bus could be considered "symbolic" compared the courier company cost for delivery to France.
When should I book my bike?
Because our service book up in weeks or months in advance, we recommend booking early to avoid disappointment. We will of course make every effort to accommodate last minute bookings.
Do you ever have any last minute specials?
Never. Our bikes are priced to be as affordable as possible and further discounting is not usually offered. We actually have some late booking fees, so book early!
What should I pack on the bike?
Keep it light! Storage space on bikes is limited and you will most likely need to carry your bag between cities. We will supply a suggested packing list in your pre-departure information.
What will the weather be like on my trip?
It depends where and when you are traveling but most trips are planned to operate when we expect the weather conditions will be good for traveling. You can research the weather for your chosen destination by using Google or other search tools.
How could i bring back my bike home?
Talk to chosen company when buying your travel tickets. The bike should be carried in special boxes to transport them which you can find at Tournride. This will make it easier for you to carry your bike when going from the airport to hotels or train stations. If you don't have yours, it's easy to get one at Tournride.
Which acessories are with 'Tools Kit' for the bikes?
A spare inner tube, a pump, cables and other tools you can think as basic. To avoid unpleased surprises with you bike, the best thing to do is to revise it thoroughly before leaving equipping it. Our bikes are equipped with a front suspension (essential) and rear flashlights (if you are thinking of riding at night, which is not advisable).
What is better: take your own bike or rent one on Tournride?
No doubt that it's better rent a bike with Tournride. This way will you avoid bad surprises to your trip, find special boxes to bring it or deliver back home. We have 21s, 24s and 27 speeds BH MTB. Easy and fast on Tournride you will find all bikes and accesories you need to ride The Way.
I booked my bike with no payment?
No, to make sure that your bike will be available, you must pay 20% of the ammount. If you don't, 10 days later the bike will be available for another costumers on the website. That 20% gives you the booking but you must pay 80%, at least, 5 days before start your travel, 'cause you could lose first 20% and have no bicycle reservation.